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#Apple store exchange policy how to
#Apple store exchange policy full
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There are two ways to return your package: QR Code

A Return Confirmation e-mail will be sent to the e-mail that was used to place the order.

Review your return details and click 'Process Return'.

From your order detail page, select ‘Return Items’ to fill out the return request form.

If you checked out as a guest, fill out the Order Tracking Form.

Once signed into your account, access your Order History page and click on your order to view your order details.

Note: A return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund.įollow the steps below to complete online returns for online purchases. For more information on Afterpay, please see our Afterpay FAQ. Subsequent instalments to Afterpay may be required. If you return items purchased on via Afterpay in store, we’ll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Orders purchased on via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. If you return items purchased via PayPal in store, we’ll exchange them or issue you merchandise credit. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Gift cards may not be redeemed for cash or refunded unless required by law.

Sale items marked at 50% off or greater.

The following items are final sale and not eligible for return or exchange:

Items must not be washed, worn or damaged.

Return & Exchange Conditions For all returns or exchanges: Sale MerchandiseĪll sale and discounted items bought in store are final sale.

Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Regular Priced Merchandise RETURN AND EXCHANGE POLICY In Store Purchases Return & Exchange Policyįor purchases made in store, you can return or exchange your purchases in store only. We are not able to offer exchanges online. Online purchases can be exchanged in store. Sale items marked with a discount of 50% or greater are final sale. Sorry, no refunds to original form of payment for sale or discounted items.

Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. We appreciate your patience during this time. After 30 days, we will no longer accept returns.Īs we take extra precautions to keep our people safe, it may take us slightly longer than usual (10–14 days) to issue your refunds.

#Apple store exchange policy full

You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Please note - swim tops, bottoms, one pieces and accessories can only be returned online Regular Priced Merchandise RETURNS

#Apple store exchange policy how to

See How to Mail Back an Online Return for more information. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. Online Purchases Return & Exchange Policyįor purchases made online, you can return your purchases online and in store.